ROYAL PROFIL Ltd., informs you about the way of collecting, storing and processing the personal data of the clients and users using the corporate website of the company.

The protection of your personal data is our priority. For this reason, this Privacy Statement explains the mechanisms and methods for collecting and storing the personal data of our current, future and potential customers.

If you want to find out what personal data you have provided to us and we store for you, you can simply send an inquiry to the company email address provided on this website and you will receive a response from us with information about what data we store as soon as possible.

PERSONAL DATA WE COLLECT AND STORE

All personal data provided by you are completely confidential, protected and will be used only for the needs of our company - for processing and answering your inquiries, offers, projects or contracts; for the implementation of correspondence; to carry out negotiations.

• Administration of personal data

ROYAL PROFIL Ltd., is obliged to protect and store the personal data of its customers, to refrain from unethical practices used on the Internet, as well as not to provide your personal data to third parties.

• Data storage

ROYAL PROFIL Ltd., stores all personal data which are voluntarily provided by customers of the company, in accordance with national and European legislation governing the protection of personal data.

• Types of personal data we store

Types of personal data that ROYAL PROFIL Ltd, stores are: name and surname, e-mail address, website, as well as any additional information that users of this corporate website have voluntarily provided and / or filled in when sending their request electronically or by phone:

• • Information you provide to us when you send us an offer or an inquiry about the subject of our activity, such as name, surname, telephone number, e-mail address, as well as any additional information that you have voluntarily filled in
  • Information we need when you report problems that have arisen in regard to our contractual relationship
• Personal data storage time
  After and if users have given their consent to the collection, storage and processing of their personal data for the purpose of processing an order or inquiry on our corporate website, the administrator stores the personal data of each user until the user expressly wishes his personal data to be deleted from the database stored by the administrator
• Obliteration of personal data

If you DO NOT WANT your personal data to be stored for the purpose of service by "ROYAL PROFILE" Ltd., you can state your desire for the obliteration of your personal data by contacting us by email.

ROYAL PROFIL Ltd. collects and processes your personal data for the following purposes:

• Better customer service
• Processing of ordered products by consumers
• Preparation of anonymous statistics for users of the online platform
• Providing discounts and promotions
• Sending e-mails and notifications about the company's activities
• Analysis of user behavior in order to improve the platform and provide new services
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WHAT ARE COOKIES?

Cookies are small text files that are stored on your device (desktop, laptop, tablet, smartphone) when you visit websites. Cookies usually contain the name of the site, a unique identification number and a period of validity. They can also record how long you've been on a page, which web links you clicked, language preferences, site colors, and more. Cookies cannot be used to reveal your identity or personal information.

WHAT COOKIES DO WE USE?

ROYAL PROFILE Ltd. uses cookies for several purposes, depending on the products you choose, and orders placed:

• Login and authentication

When opening the corporate website of the company, we keep a unique ID number and the exact moment of opening, through an encrypted cookie on your device. This cookie allows you to go from page to page on the website without having to re-open each page. You can also save your login information so that you do not have to log in each time you visit the site.

• Protection

We use cookies to detect fraud and abuse on our website and our services.

• Storage of information you provide on this website

When you provide information or send a request / inquiry, we store the data in a cookie in order to store the products and information you have added.

• Social media

Our website includes cookies on Facebook, including those that allow users logged in to the social networking service to share content through this service.

• Analysis

In order to provide our services, we use cookies and other identifiers that help us collect data on their use and performance through Google Analytics. For example, we may use cookies to count the number of unique visitors to a web page or service, as well as to develop other statistics about the operations of our products.